Exotic Animals Boarding

Peace of Mind Boarding for Your Exotic Pets

Safe, Friendly & Fun Boarding for Small and Exotic Animals

Our Critter Cove team can care for a menagerie of small pets—from rodents and birds to reptiles, rabbits, guinea pigs, ferrets, and more. Our dedicated pet specialists are trained to provide a secure and nurturing environment, ensuring your beloved pet friends are in capable hands while you’re away. The Critter Cove is thoughtfully separated from dogs and cats, fully secured to guarantee the safety of even the smallest critters and features a designated play area outside the cage for added enjoyment.

Discover the Petfinity Difference in Specialty Boarding

Spacious and luxurious accommodations

Expert care from trained pet specialists

24/7 round-the-clock supervision, ensuring your pet is safe and cared for at all times

Commitment to pet-safe cleaning and sanitation practices to maintain a healthy environment

Our partner Petzoic Vet Hospital has skilled veterinarians experienced in exotic and small animal care right next door

Pricing

*pricing subject to change

Small Animals Boarding

We provide a safe and caring environment for your beloved small pets, including ferrets, guinea pigs, hamsters, rabbits, and hedgehogs. Our dedicated team ensures that each guest receives personalized attention and the highest standard of care. From cozy enclosures to enrichment activities tailored to their needs, your pets will feel right at home. Rest easy knowing they’re in the hands of compassionate professionals who prioritize their comfort, health, and happiness.

Hamster

$13⁰⁰ per night

Guinea Pig

$15⁰⁰ per night

Hedgehog

$19⁰⁰ per night

Ferret

$25⁰⁰ per night

Rabbit

$25⁰⁰ per night

Cage bank

Suitable for:

1-2 guinea pigs
1 rabbit

Bring your own cage

All small rodents (hamsters, gerbils, hedgehogs)

Litter training

We kindly ask that all small animals be litter trained. Non–litter-trained pets are still welcome, with a small fee to support the extra cleanup required.

Fresh produce for your pet's stay

If you're going to be away for an extended period, we can arrange to purchase fresh produce for your small animal during their stay. We'll add the cost directly to your reservation, making it easy to settle up when you pick up your beloved pet.

Critter Corner

Welcome to Critter Corner – a cozy, safe haven specially designed for your beloved small pets, including ferrets, guinea pigs, hamsters, rabbits, and hedgehogs. In this dedicated space, our compassionate team provides personalized care, cozy enclosures, and engaging enrichment activities tailored to each pet’s needs. We’re proud to offer a cage-free alternative, allowing your pet to freely roam around during their stay! You can rest easy knowing your little companions are in loving hands that prioritize their comfort, health, and happiness.

$30⁰⁰ per night

Suitable for up to 4 small animals from the same household

Litter training

We kindly ask that all small animals be litter trained. Non–litter-trained pets are still welcome, with a small fee to support the extra cleanup required.

Fresh produce for your pet's stay

Fish Boarding

We offer specialized fish boarding services to ensure your aquatic pets are well taken care of while you’re away. Our experienced team provides a clean and safe environment, carefully monitoring water quality, temperature, and feeding schedules to keep your fish healthy and stress-free. From tropical fish to freshwater favourites, we cater to their unique needs with expert attention and care.

Fish Tank

$8⁰⁰ per night

Electric Fish Tank

$13⁰⁰ per night

Fish tank requirements

We accept freshwater tanks only, up to 20 gallons in size. Tanks must be portable, countertop-friendly, and not standalone models.

Reptile Boarding

Leaving your reptile companion in trusted hands has never been easier. Our reptile boarding service caters to the specific needs of your scaly pets, providing a carefully maintained habitat with precise temperature and humidity control. From basking lights to customized feeding routines, we ensure every snake, lizard, turtle, and gecko feels right at home. Our dedicated team understands the intricacies of reptile care, giving you peace of mind while you’re away.

Small Reptile

Gecko, Turtle, Amphibian

$18⁰⁰ per night

Large Reptile

Bearded Dragon

$24⁰⁰ per night

Tank requirements

Reptiles must be brought in their own tanks or enclosures, equipped with all necessary items such as heat lamps, dishes, substrate, and any other essentials. Tanks or terrariums can be up to 60 gallons and must have locking lids if housing snakes.Tanks must be portable, countertop-friendly, and not standalone models.

*For tanks bigger than 60 gallons, an additional fee of $20/day applies.

Tank setup

We recommend owners mirror their reptiles' tank setup to their home environment as closely as possible to minimize stress caused by the change in surroundings.

Exclusions

We do not accept snakes that require live prey for feeding during their stay.

Fresh insects for your pet's stay

If you're going to be away for an extended period, we can arrange to purchase fresh worms, insects, or bugs for your pet during their stay, and we'll add the cost directly to your reservation. Alternatively, you can arrange for someone to bring your pet's preferred insects directly to us. This makes settling up easy when you pick up your beloved pet.

Bird Boarding

Our bird boarding service is designed to give your pets a comfortable and engaging stay while you’re away. With individualized care, we ensure your bird receives proper nutrition, stimulating social interaction, and a clean, safe environment. Whether it’s a chatty parrot or a delicate finch, we understand the unique requirements of each species and are committed to keeping them happy, healthy, and entertained.

Small Bird

Budgies, Finches, Parrotlets, Love Birds

$17⁰⁰ per night

Large Bird

All Medium Size and Large Parrots: Parakeets, African Grays, Conures, Cockatiel, Quaker Parrots

$24⁰⁰ per night

X-Large Bird

Extra Large Parrots: Macaw, Cockatoo

$27⁰⁰ per night

Requirements

Birds must arrive in their own cages, complete with everything they need for their comfort and well-being. Owners are responsible for providing essential items such as food dishes, perches, and any toys they prefer.

Cage setup

We recommend owners mirror their birds' cage setup to their home environment as closely as possible to minimize stress caused by the change in surroundings.

Exclusions

To provide a comfortable stay and safety for all pets in our Critter Cove, we do not accept extra-large birds that require ample space to fly during their stay.

A Few Things You Should Know

Exotic boarding is available 7 days a week

Drop-off hours

Monday – Friday: 6:00 AM – 4:00 PM.
Weekends & Holidays: 7:00 AM – 4:00 PM.

Pick-up hours

Monday – Friday: 6:00 AM – 12:00 PM.
Weekends & Holidays: 7:00 AM – 12:00 PM.

Late check out

Monday – Friday: 12:00 PM – 8:30 PM.
Weekends & Holidays: 12:00 PM – 5:30 PM.

Booking outside of the typical boarding hours

Please give us a call and speak to one of our petceptionists to book!

Boarding payment is collected upfront

Any additional balances or services added during the stay will be handled at pickup before the pet is released.

Cancellation policies

Cancel any time up to 48 hours prior to the booking for a full refund.
For cancellations less than 48 hours in advance, payment is forfeited and cannot be applied to future bookings.

Out of food? Not a problem! Our store is always stocked!

What Our Clients Say

"Awesome place to bring your pups! Feels like a very safe environment where they can have fun and burn off some energy whatever the weather is like outside. There's also a large pet store with a comprehensive selection of treats, toys, and pet peripherals. We went for a 1st birthday party pet-family re-union and will look forward to having future meetups there. All the pups and people had a blast."

"First time here! Staff was amazing and the facility was really clean! Would recommend checking it out 🙂 5/5 🌟"

"Nice facility, all staff were so friendly. Clean and lots to pick from in their retail space. Looking to sign up for puppy swimming lessons."

"This place is amazing. If you have a fur baby that you need to drop off for the day or longer, check this place out. The amenities are amazing"

"The aquatics staff at Petfinity are absolutely amazing. It is a bit on the pricey side, but you definitely get what you pay for. Our dog was sooo happy to be there and loved the staff! Would definitely recommend. The facility is clean and the indoor dog park is a game changer for us! He loves being there!"

"Love this place! I feel comfortable bringing my small dogs here. I really appreciate how they have supervision. Let's me feel at ease knowing my dogs are in a safe place. They are also dog trainers so they give me great advice for my dogs."

"Friendly, knowledgeable staff. Amazed at the size of the store. There is a very nice pet wash, tap and wash. Mostly geared towards dogs and cats, but they do have things for fish and reptiles. There is also an indoor dog park."

"It was such a great experience for us and our puppy. It's basically a one stop shop with everything. The facility was very clean and smell good as well. Staff are friendly and very accommodating. My dog had such a good time. Will definitely come back."

"Lovvvve this place. Our little guy always has a great time here socializing with other dogs and has made some friends we now see regularly. As humans we have made friends with some other pet parents as well. I feel a real sense of community here. The staff and Rufferees are wonderful and friendly. Want to give a special shout out to Amy in grooming. She just gave our guy his first groom and he looks as cute as cute can be. She was super helpful with a nail issue and other things. So knowledgeable. Thanks Petfinity for all you do."

"Great staff and an amazing place for all your pet needs. Go on vacation, they'll have you covered. Amazing concept and great pet/pet owner experience!"

"What a great place to come especially when its cold or raining out. Definitely recommend coming here. Also the pet store attached to the dog park is better then any ive been to in the city"

"Absolutely love love love this place! Staff are friendly and knowledgeable, it's cleaned and disinfected regularly, and you have everything you could ever want/need for your pet right there! The rehab department is next level and the ladies there are hands down the very best. I cannot say enough good about my experiences here! Truly a great place for your pooch!"

"We recently booked a party room at Petfinity to celebrate our pug, Bao’s birthday. The facilitates were impressive and the staff were all so welcoming. The presence of the rufferees made us feel comfortable as they ensure safe play in the park. Bao and his friends had a blast and we are looking forward to going back again soon. Thanks for a great time!"

"Great place. We have a small dog that can't go outside during the winter. This place is an amazing alternative"

"Super friendly staff and my dogs absolutely love going there. I have 2 small shy dogs and they have been traumatized by other dogs running to them when we are at the park. I love having the staff help with redirect the other dogs, so it's a positive experience."

"Clean environment + they have dogwash area, a nice store inside and treadmill for dogs and owners. It’s a nice indoor dog park. They offer a bunch of other things."

"Incredible place for doguinhos to play. Clean, airy and with a little shop full of cool products. We love it🐶🐕 🐕‍ 🐶"

"Just got back from our first (of many to come) visits with our little Jai. We met some of the staff, who were all amazing. We had the chance to converse and work with Sarah and she convinced us to bring our little one to the main park. Jai did amazing. Sarah walked with us for a bit and helped us understand our dog better too. The place is a God send. Clean, great set up, amazing staff. It is a great place to shop and bring your puppers for an indoor park. Can’t wait to go back."

"Beautiful location . Great service"

"I'm going to go with 5-star review, for the facility, the staff are all knowledgeable and there is a pool you can rent so your dog can swin. Not to mention down the hall it is connected to the Vet Hospital that has Stat of the art CT scanner with a fully equipped lab for faster results. I welcome them to the area and recommend everyone who has a pet give them a visit. It was well thought out facility."

"This place was amazing. Sara that looks after the inside park has lots of knowledge about dogs and make you and your pet feel welcomed."

"Picked up some dog treats great prices and some toys for Easter. Great customer service"

"My dog had so much fun, he came home and went straight to sleep. Excellent place for our furry friends."

"My boy had so much fun and he knocked out when he got home. A nice place for small dog owners who want to try going off leash."

"Great place to run the dogs on cold days, friendly staff, clean facility, will definitely be back."

"Wow!! What an amazing facility! Petfinity offers everything from a beautiful indoor dog park where your pet can escape inclement weather to a massive pet store offering a wide array of products to a DIY dog wash that will keep you laughing the entire time your furry friend is getting clean. I love it! And I loved watching my little grand-dogger do zoomies around the artificial turf. I will definitely be back. Thanks for providing such a unique experience for us and our pets!"

"Petfinity is such an innovative concept that both dogs and their owners can enjoy! It’s a beautiful facility that offers an indoor off leash experience, walking track, pool, treadmills, store, etc. The staff have been nothing but welcoming, professional & attentive. The park referees make a point of interacting with all owners and getting to know your dog on a first name basis. It’s always nice to have a third party ready to step in if ever need be. They do an amazing job at making sure the park energy is fun yet safe at all times. We have signed up for an annual membership, and in our first week have gone 5/7 days. If you actually take advantage of using the facility to its fullest the price is extremely justifiable. Petfinity has been especially helpful for our pup to get his exercise in when the weather has been less than favorable. In addition, as a woman, it’s nice to have a safe facility to take my dog to when it’s late in the evenings and I wouldn’t want to be at a typical outdoor park/walk by myself."

"We are lucky to have a facility like this come to Calgary! We checked out Petfinity on their opening day & were very impressed. Upon walking thru the doors you are greeted by wonderful staff members. You can't help but notice how clean, airy & spacious this brand new facility is. The park itself is a great size, with cool obstacles & perches for your dog to play on. Additionally there is a walking track, smaller fenced in turf area & treadmills for you to take advantage of. Expanding to the amenity list - there is the option to book the pool, a self serve dog wash, a pet store, daycare, grooming, etc. We have been back to Petfinity multiple times already & plan to keep utilizing this facility given Calgary's unpredictable weather, and also just to change things up for our dog!"

"Front end staff were very helpful and efficient. The park and walking track is relatively small. Good for small or medium sized dogs. There were large dogs there, however, they were the lesser of population. All the guests dogs were well behaved and anxious to play with other dogs. What disappointed me was an employee’s dog was bulldozing dogs that were playing and this dog nipped my dog while he was playing. It frightened my timid medium sized dog and he no longer wanted to be there. They did remove the dog for a time being and then the dog was back in the ring a short time later. I am aware that there are dangers of being around other dogs and unknown behaviours. But when its staff, the behaviour is known but yet it is still allowed? We left and did mention the incident to reception. The store has lots of the usual and unusual things. There are plenty of things for other pets besides dogs."

"We just got back from Petfinity, and all I have to say is, wow! What an amazing facility! Our dog Arlo couldn’t have been happier meeting other furry friends and, of course, the willing humans who were willing to pet him. The staff was great, from the moment we arrived and signed up at the front desk to the staff monitoring the dog park. The staff interacted with all the dogs and their owners and were friendly and great at ensuring the safety of all the dogs in the park. I have read some reviews that say Petfinity is expensive to use the dog park. I guess when you compare it to a free city dog park yes. What I love most is the convenience of having everything from play in the Indoor Park to the gym and the pool for added fun. I know where we will be taking Arlo for his birthday party this year! The pet store is large and has a wide selection of high-quality products and treats we regularly purchase. We look forward to taking Arlo for his next grooming appointment."

"Love this place! Such a great idea especially when the winters in Calgary are so bad."

"I'm so happy this place exists. It's actually Disneyland for dogs. I'm a stickler for customer service.. all the staff were on point, specially the park staff who went the extra mile with my 2 dogs. I am so impressed by the retail selection. Could literally spend hours browsing through all the cool stuff."

"Went there last night for the first time with our little westie pup. He had so much fun chasing, and being chased by the other small dogs. It's an excellent place for small dogs to burn off steam, especially those that hate going out in the cold and snow."

"my expectations were high, but petfinity blew me away. the facility was gorgeous, the staff was so kind, and you can genuinely tell they care about the animals and their owners! not only did i love it, but it was the happiest i had seen my dogs in forever!!"

"We take our miniature dachshund here and LOVE the space! It’s perfect for cold, winter days where it’s too chilly out to go for a walk. Petfinity has a great indoor dog park that is very clean and spacious! A few laps around the space at full speed and our doxie is pooped for the whole night! Petfinity’s indoor dog park is a great alternative to a traditional dog park or even a dog daycare. Pet parents are allowed into the space like any ordinary dog park, but all dogs must be vaccinated and with an account before entering. There’s also staff referees who help make sure all the pups are having a good time. As a concerned pet parent myself, I really love all of this about the park! I typically avoid regular dog parks because of how uncontrolled it is and I often worry my little girl would get hurt by a bigger dog. I was definitely nervous the first time bringing her in, but the staff made me feel super welcomed and were very reassuring about the whole thing. After minutes, I was put at ease watching her play with the other dogs. For anyone looking for a safe space for their pups to play, I HIGHLY recommend Petfinity’s services! I will definitely be bringing my pup more often and feel the price is worth everything they provide."

"Amazing place 💫 🏻 Highly recommending!!!The staff is very qualified and always think about the safety and comfort of our beloved dogs🤗"

"Eric was super helpful in assisting us with our booking!"

"amazing staff, beautiful facility and an excellent place to check out and enjoy :)"

"Incredible concept must visit if you have a furry friend in your life! Staff was incredibly knowledgeable and helpful, carry a lot of products that are not found anywhere else."

"What a great facility - my puppy is the first official member and she can’t wait to make all the friends and memories here!"

"Petfinity is the future! What an incredible facility. A massive indoor space for dogs to run and play, rehab space, pool, and water supported treadmill for rehabbing injured animals. The design is thoughtfully laid out and creates a space you want to go as there are even treadmills that you can use while your dog plays. There is even a place to grab a snack and relax if you are coming straight from work. The boarding side of the facility is unlike anything I've ever seen ... Think Fantasy Land Hotel at WEM except for pets! Themed rooms with tons of space and the ability to board cats and dogs together should you need to keep your pets together. The retail side is incredibly well stocked, clean, and has anything you could ever need for your pets. Calgary, and Southern Alberta, is incredibly lucky to have such a state of the art facility open its doors here!"

"This place is awesome! Huge indoor dog run area and large store with so many really cool items stocked. I have been to most pet stores in the city, and this store has all of the usual brands PLUS tons that I have never seen or heard of. Very cool selection of pet beds and accessories as well. There is also a self-serve dog wash at the front entrance. Highly recommend stopping in - I will definitely be back."

"Unbelievable facility. Truly a slice of heaven for pets and their owners."

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Other Services

Dog Daycare

Tailored, engaging dog daycare with both indoor and outdoor play areas.

Dog Boarding

Our boarding services are designed to provide our canine guests with all of the comforts of home.

Cat Boarding

Secure, soundproof cat boarding with environments that cater to natural behaviors, ensuring a stress-free stay.

Small Animals Boarding

We offer top-notch boarding services for all types of animals, ensuring they get the love, care, and attention they deserve while you’re away.

Swim

Step into the world of canine hydrotherapy and witness the transformative benefits that extend far beyond the water’s surface.

Pet Fitness & Rehab

Our tailored rehabilitation plans encompass a range of therapeutic interventions, each designed to address specific needs and promote optimal recovery.

Indoor Dog Park

Whether it’s rain, snow, or shine, Petfinity’s Indoor Dog Park is the perfect place for your dog to have fun and stay active.

Event Space Rental

Elevate your next meeting, workshop, training session, or catered event by choosing one of our spacious, multi-purpose rooms.

Grooming

Handpick the perfect finishing touch from the wide selection of stylish bows, ties, and other accessories to adorn your pet friend, elevating your pet’s style and allowing their personality to shine.

DIY Dog Wash

Dirty dogs are no challenge for Petfinity’s iClean Dog Wash Cube. This cutting-edge machine offers hassle-free baths, ensuring that your dog walks away refreshed and clean.