Team Spotlight: Lina 


What inspired you to pursue a career in the pet care industry?

I decided to enter the pet care world because animals have always been my passion. Despite studying marketing and advertising, my heart kept drawing me toward helping animals. Several years ago, while volunteering in Colombia and caring for homeless dogs, I knew I wanted to turn it into my career. A few years later, I began working in the pet industry in Canada and realized I wanted to specialize in dog training to understand dog behaviour better and help them navigate our complex world.

Having my own dog also inspired me to explore dog behaviour. This motivated me to get my dog training certification and continue learning. Now, I work every day doing what I love—helping people and their pets be happier and healthier.

Do you have any pets of your own?

My beloved dog Merlin passed away eight months ago. Recently I decided to open my heart and home to a new pet, and I adopted Margarita, a smart, lovely, and friendly cat who stole my heart as soon as I met her while working at Petfinity. Part of my job involves taking care of the adoption cats, and it was love at first sight. Two days after she arrived at Petfinity, I decided to adopt her to bring joy back into my life.

What’s your favourite memory or funny story from working with animals?

A funny memory is working with a food-motivated Beagle, it was always a blast! His obsession with treats turned every training session into an exciting challenge. Whether I was teaching him new tricks or skills, his nose was always searching for snacks. It was difficult to keep him focused; however, his enthusiasm and charm made each moment fun and rewarding.

What is one piece of advice you would give to new pet owners?

Enjoy every moment with your pet, it’s worth it! Focus on building a loving bond through patience, consistency, and positive reinforcement. Spend time playing and simply being together to create a strong, lasting relationship.

What do you enjoy most about working at Petfinity?

How could I not enjoy every day working in a place that has everything under one roof: a pet store, boarding, daycare, rehabilitation services, an indoor park, veterinary care, a swimming pool, and soon, dog training programs? I absolutely love being surrounded by animals all day, and working with my team is another highlight for me. Collaborating and sharing our passion for pets allows us to make a positive impact together.

Tell us a fun fact about yourself.

At home, I’m the master of “household harmony.” If someone moves something, I’ll notice right away, and I might experience a mini-panic until everything is back in its perfect spot for me!

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